Posted tagged ‘Travelocity’

More on Hotels

August 5, 2013

During our trip last week we stopped at several different hotels. All of the hotels were mostly mediocre. We generally paid about $100 per night.

The worst hotel was the Primm Valley Resort and Casino (see my previous post on the subject.) We also stayed in two La Quinta hotels and one Best Western.

I made reservation for the La Quinta directly on their web site. The reservations for the Best Western and Primm Valley using and and are both aggregators. This means that they take the reservation and payment from you and deliver it to the hotel. Down side is you pay for your hotel stay when you make the reservation. They then pay the hotel when you check in. So if say, you make the reservation 30 days ahead, has your money for thirty days.

When you make a reservation directly (ala La Quinta), you don’t get charged until you check in.

Of course, (as we found out) that dealing with an aggregator, there is more chance for a screw up. ie. more people involved in the transaction.

La Quinta seemed to do pretty good on the basics. Both rooms were clean. Beds were comfortable. The free breakfast was rather meager. Though nothing would compare with the breakfast at the hotel we stayed in Memphis last year. Breakfast consisted of Krispy Kreme donuts (Max 2 to a customer) and coffee.

Breakfast at LQ consisted of cold cereal, toast, waffles, yogurt, juice and coffee. The Best Western had all of the above plus scrambled eggs, bacon and biscuits & Gravy.

All of the hotels we visited had WiFi, but the speed was generally putridly slow. Never exceeded 1Mb download speed. Most of the time it was about .5Mbps.

Of course, Primm Valley didn’t have WiFi. They don’t want you playing on the internet. They want you playing in the casino.


– Posted using BlogPress from my iPad

HotelCasino is a dirty word

August 2, 2013

Remind me never to stay in a HotelCasino in Nevada ever again. What a massive Fxxxup. More about that later.

First, we drove 450 miles today from Salt Lake City to Primm, Nevada. Straight shot down I-15. We got off at about 10:00am. Took some doing to get Mary K loaded with her luggage. Off we went.

We stopped for a break at about 100 miles. Then stopped for lunch at Cedar City. We went into a Denny’s. Denny’s is usually dependably average. We sat down. The waitress asked “One check or separate?”. Paula and i said one check, but Mary K says “put mine on a separate check” Mary K had yet to pick up a meal tab during the trip. So she decides to pay only for her meal. Not the whole check. Grrrr. This particular Denny’s was particularly bad. Several menu items were unavailable because they were waiting for the delivery truck.

So we take off on down the highway. We stopped for gas north of Las Vegas. It was an ARCO station the wouldn’t take my credit card because I didn’t have a PIN. So had to use my ATM card.

So we finally pulled into the Primm Resort & Casino. I had reserved two rooms with Travelocity. Primm only had reservation for one room. I would have let it go seeing as they had available rooms. But the rooms were prepaid through Travelocity, so I would have been out $45.

So the lady at the reservation desk at Primm says call Travelocity and have them fax the reservation again to 702-679-5159. So I get on the phone to Travelocity. Finally get through to them. Explain the situation. Give them all of the trip codes and reservation codes. I give them the FAX number. Only the Primm lady gave me the wrong fax no. It should have been 702-679-5195.

So after 25 minutes on hold the first time and 25 minutes on hold the second time we finally get it straightened out. Almost.

We get the second room. We asked for it to be close to the original room. He says sure. We ask for location on the room map. It couldn’t have been further apart. Well it was on the same floor. I asked him do you think these two rooms are close together? huh? I was out of fight.

So we have a sandwich at the sandwich shop. At off to the room to go to bed. We gave Mary K instructions on when we would meet for breakfast.

So tomorrow we have another 250 miles to get home. We will be happy to get home. Paula and I have sworn to each other that we will NEVER, NEVER, EVER travel with her again.

I truly hate hotel casinos. You have to go through the casino to find the check in counter. The noise is deafening. HotelCasino NEVER NEVER NEVER again.

So bottom line. Travelocity sucks and Primm Resort sucks too.

There I feel better already.

– Posted using BlogPress from my iPad

Location:Primm, NV