Archive for the ‘Rants’ category

San Bernardino

December 4, 2015

I have two stories to tell about San Bernardino. The first one is a lesson about geography. I got a couple of emails asking me if I was anywhere near to the terror in SB. Short answer is no, not even close.

Long answer: Los Angeles is a huge piece of real estate. Go ahead bring up mapquest or google maps. I live in San Pedro. That’s about a two hour drive on a day when there is no traffic, which is hardly ever.

  
San Bernardino is a working class community in an area out here called the Inland Empire. SB has been called the “South Central” of the Inland Empire. Even the above picture doesn’t really do justice on how large LA is. You see it when you are arriving on an airliner to LAX when you descend into the LA Basin. Lights as far as the eye can see.

Okay second part that frosts my private parts is the tweets from the Republican presidential candidates and other Republican Senators.  Here is an example of tweets from the candidates.

   
Are you kidding me? Prayers are indeed a good thing, but I want you to do your job and do something about gun violence in America. Every time the idea of sensible gun legislation like limiting access to assault weapons or high capacity magazines or universal background checks you do nothing. I want you to do your job. Solve this heinous problem. That’s why we pay you the big bucks. Even the New York Daily News called you on it. 

  

Kaiser Permanente

September 17, 2015

Warning – Rant ahead

So last week I send an email to my Personal Care Doc at Kaiser. (For folks who don’t live in CA, Kaiser is a large HMO in CA). My request was for my doctor to help me get in touch with the Kaiser Sleep Study people in Bellflower, CA.

You see I have sleep apnea and I use a BiPAP to help me sleep. Last week my BiPAP died. Without my BiPAP I don’t sleep so well. I means that I wake up a lot during the night. It makes me just a tad bit grumpy.

So my Doctor (generally a good guy) gives me a phone number and tells me since I did a sleep study two years ago that they should replace it without any problem.

Okay, so far so good. So this morning, I call the number. I get a recording. Recording says “This phone number is no longer in use. Call 562-xxx-yyyy.

Okay I can handle that. I call the new number and punch the appropriate buttons. 1 for English, 2 for Espanol, etc. So in english, I get the message “Mailbox Full, for assistance stay on the line, blah, blah, blah”

So I am getting even more grumpy. Mailbox Full? Are you kidding me? Has anyone at Kaiser have any clue about customer service? No apparently not. By the way, staying on the line just gets into a loop repeating the message.

Here’s the good news. We are coming up on October which means that I can change health plans. I am oh so close to just logging into Amazon and buying a new BiPAP from them. All I want is a good night’s sleep. Is that too much to ask?