Posted tagged ‘Kaiser’

Radiation – Day 1

May 23, 2018

2018-05-23 09.41.18Today I had my first radiation treatment at Kaiser in Hollywood. It took a solid hour and a half to drive up there. The drive is worse than the treatment. My appointment was at 08:24, so I was driving at prime traffic time.

Starting tomorrow, I get to ride the shuttle from Harbor City. So I can catch up on my reading and podcasts.

The first appointment was different because they had to do some X-rays and fine tuning of the set up.

They have a mask that locks my head into one place while the X-ray machine does its thing.

Kaiser has about 7 machines in the basement of the building on Sunset Blvd. They gave each machine a name to help keep track of which is which. The one that I will be using is called “Megatron”. I am sure Jonathan will be amused.

If one looks carefully at the light above the machine you can see a picture of a leafy tree. I guess it’s to make one forget that you’re getting zapped with mega-watts of radiation to kill the cancer bugs.

They have a control center in another room with a bunch of computers with about 6 screens. They wouldn’t let me take a picture because another patient’s data was on the screen.

So I go back tomorrow and each weekday until the end of June. I get weekends and Memorial Day off for good behavior.

Kaiser Part II

October 5, 2015

It sucks to get old. Let me repeat that. It sucks to get old. Every time I turn around something stops working right.

So this is an update to my saga with Kaiser. I finally got in touch with the sleep study people. Perhaps someone cleared the voice mails out of the system. Good news is that I have an appointment for a new sleep study, bad news it is on Nov 3.

After a few years, I am learning the tricks to deal with them. If one needs an appointment for a sick visit on any given day, call at 7:00 am and ask for an appointment with you  personal care doc. They hold his/her schedule clear to allow same day appointments. They are pretty good at answering emails within a day or so. Sometimes from the doctor, sometimes from his nurse.

I needed to do that last week to get him to look at my ankle swelling. My ankle edema has been under control with drugs the past few years, but has gotten noticeably worse of the last two weeks.

So I get in to see my doctor. Sends me for more blood tests and chest x-ray, His concern was for congestive heart failure. Tests showed no CGF. That’s good news. So Doctor suggests upping the dose of Furosimide to 120 mg/day. We’ll see how that works out.

Kaiser Permanente

September 17, 2015

Warning – Rant ahead

So last week I send an email to my Personal Care Doc at Kaiser. (For folks who don’t live in CA, Kaiser is a large HMO in CA). My request was for my doctor to help me get in touch with the Kaiser Sleep Study people in Bellflower, CA.

You see I have sleep apnea and I use a BiPAP to help me sleep. Last week my BiPAP died. Without my BiPAP I don’t sleep so well. I means that I wake up a lot during the night. It makes me just a tad bit grumpy.

So my Doctor (generally a good guy) gives me a phone number and tells me since I did a sleep study two years ago that they should replace it without any problem.

Okay, so far so good. So this morning, I call the number. I get a recording. Recording says “This phone number is no longer in use. Call 562-xxx-yyyy.

Okay I can handle that. I call the new number and punch the appropriate buttons. 1 for English, 2 for Espanol, etc. So in english, I get the message “Mailbox Full, for assistance stay on the line, blah, blah, blah”

So I am getting even more grumpy. Mailbox Full? Are you kidding me? Has anyone at Kaiser have any clue about customer service? No apparently not. By the way, staying on the line just gets into a loop repeating the message.

Here’s the good news. We are coming up on October which means that I can change health plans. I am oh so close to just logging into Amazon and buying a new BiPAP from them. All I want is a good night’s sleep. Is that too much to ask?