calherewecome

Still dead but making progress. I talked to nice fellow in India this afternoon about the problem. He was very helpful. He walked me through running diagnostics.

So the hard drive and memory are fine. He offered the link for downloading the recovery disk. I told him that wouldn’t work because I had no other computer (other than my iPad) to create the thumb drive.

So he ordered up a recovery thumb drive for me. Shipped out via FedEx this afternoon. I should receive tomorrow afternoon. He was nice enough to waive the fee (about $50). I had told him that I was a retired HP employee. Maybe that helped.

Unfortunately, I will end up scratching my hard drive. Not to worry, 95% of my files are stored in the cloud (Dropbox, Google Drive, etc.). I will have to reinstall a bunch of apps that I use, but that’s easy.

Should be a reminder to everyone. Do your backups.

TTFN

This entry was posted on August 30, 2018 at 8:05 pm and is filed under Technology, Windows. You can subscribe via RSS 2.0 feed to this post's comments.

Tags: HP, Windows